Checked with customer examples: recurring SAP issues can often be reduced materially once the cause is handled instead of the symptom.
Concept-led SAP partner
SAP Consulting, Development, Support and Data Migration.
Con2Cus helps companies simplify SAP-driven business processes with clear concepts, practical development, reliable application support and structured SAP data migration.
Concepts to Customers
Concepts to Customers is how we work.
For more than 20 years, Con2Cus has turned complex SAP requirements into clear, workable concepts and stayed close through implementation, optimization and support. Our strength is the bridge between business process understanding and hands-on delivery: pragmatic decisions, clean documentation and solutions customer teams can actually operate.
One customer scenario moved from several monthly tickets to a small residual volume after focused support and root-cause work.
Con2Cus combines SAP know-how with practical delivery discipline in process-heavy companies.
Core services
Four focused ways Con2Cus supports SAP-driven companies.
Consulting Clear concepts before implementation decisions. Development Lean software around real SAP workflows. Support Reliable support that looks beyond the visible ticket. Data Migration Structured migration for SAP master and transaction data.Automation
Automation removes routine. Your teams keep the judgment.
Automation is the lever across consulting, support, development and migration: repeated checks, manual corrections, status questions and data validation steps become structured workflows instead of recurring effort.
Request a free 15-minute automation checkRecurring ticket patterns that can be prevented
Validation and reporting steps that no longer need manual chasing
Workflow support around SAP where standard processes stop short
SAP process optimization
Many SAP tickets are symptoms. We look for the cause.
Recurring SAP issues often hide in mapping logic, account assignment, incomplete data, interfaces, reports or unclear dependencies between business rules and system behavior. Con2Cus helps identify where small daily problems create unnecessary cost.
Recurring SAP tickets
Repeated incidents often point to process logic, mapping, account assignment, interfaces or data quality issues that deserve root-cause analysis.
Manual rework
When teams correct missing fields, account assignments or transferred SAP data again and again, the process may only work because people repair it afterwards.
Missing report information
A report that does not show the information users need can create unnecessary search effort, delays and inconsistent decisions.
Interface uncertainty
A message can look successful in one system while the business process still fails somewhere along the integration path.
Known issues without root cause
Long-standing SAP issues are not automatically unsolvable. Often the missing step is a structured look at the rules, checks and dependencies behind them.
Hidden SAP dependencies
FI/CO rules, procurement flows, asset accounting, maintenance data and custom logic can interact in ways that are no longer transparent in daily operations.
Core services
Four focused ways Con2Cus supports SAP-driven companies.
SAP Consulting & Concepts
Make processes visible before they become expensive.
Clear concepts before implementation decisions.
Focus: SAP consulting / SAP process optimization / SAP PM consulting
SAP-Focused Development
Build SAP solutions that carry daily work.
Lean software around real SAP workflows.
Focus: SAP development / custom SAP tools / SAP integration
SAP Application Management & Support
Make tickets disappear transparently.
Reliable support that looks beyond the visible ticket.
Focus: SAP support / SAP application management / SAP AMS
SAP Data Migration
Move SAP data cleanly without slowing operations.
Structured migration for SAP master and transaction data.
Focus: SAP data migration / SAP master data migration / SAP transaction data migration
Expertise
Practical SAP knowledge for process-heavy environments.
Con2Cus combines SAP lifecycle consulting with a strong practical focus on maintenance, asset management, support operations, process monitoring, mobile workflows and data migration.
SAP EAM / PM & maintenance processes
Asset and equipment structures
Service management and work order flows
Incident, problem, service task and change handling
Root-cause analysis for recurring SAP tickets
SLA-oriented support operations
SAP interface and process dependency analysis
SAP data migration and imports
Reporting, dashboards and process monitoring
Mobile order and field-work scenarios
Resource and project coordination
Secure custom PHP and web application development
SAP Process Expertise
SAP PM/EAM, maintenance workflows, asset structures and work order processes.
Support & Operations
Incidents, service tasks, SLA-aware support and recurring ticket analysis.
Data & Visibility
SAP data migration, validation, reporting, dashboards and interface dependencies.
Development & Delivery
Lean tools, secure web applications, coordination and workflow support around real SAP work.
Industries
Focused on regulated, asset-intensive and production-driven industries.
Pharmaceuticals & Life Sciences
A strong focus area for SAP-supported operations where quality, traceability, reliable assets and controlled processes are business critical.
Chemical & Process Industries
SAP consulting, support and optimization for asset-intensive environments with complex maintenance, procurement, finance and integration requirements.
Manufacturing & Production
For producing companies that need stable SAP processes, efficient maintenance operations and practical visibility into recurring process issues.
Utilities, Beverage & Plant Engineering
Additional experience in sectors where technical assets, service management, operational continuity and project discipline are closely connected.
Project approach
SAP projects succeed when process, people and delivery move together.
Many IT initiatives do not struggle only because of technology. They struggle because teams are overloaded next to daily operations, familiar processes are hard to change and the organizational side is treated too late. Con2Cus brings SAP expertise, project discipline and change management into one delivery approach.
Understand the real operating pressure
We start with the current process reality: tickets, workarounds, dependencies, reporting gaps and handovers between business and IT.
Translate complexity into decision-ready concepts
Requirements become clear work packages, responsibilities, risks and quick wins before technical work becomes expensive.
Keep adoption visible during delivery
Testing, training, documentation and change communication are treated as part of the project, not as cleanup after go-live.
Company
Consulting that respects both process and people.
Con2Cus means Concepts to Customers. The name reflects a delivery style where concepts are not paperwork for their own sake, but a way to make decisions clearer, budgets more predictable and implementation work easier to coordinate.
The company combines SAP process consulting with delivery support, application management and pragmatic development around real operational workflows.
Improvement scenarios
Where hidden SAP process costs become visible.
Many SAP optimization opportunities begin with small, familiar problems: repeated tickets, missing fields, manual corrections, reporting gaps, unclear account assignment or interface uncertainty. Con2Cus helps turn these signals into focused improvements.
Recurring SAP tickets
When the same issue returns again and again, the ticket is often only the visible symptom. We help clarify whether a recurring incident points to a process, data, mapping or interface cause.
Fewer repeated incidentsManual rework in daily processes
Missing fields, account assignment corrections, follow-up checks and repeated data fixes can quietly become accepted routine in SAP-supported operations.
Less manual correction effortReporting gaps
If SAP already contains the information, users should not have to search for it manually. Focused report extensions can make relevant process information directly usable.
Better process visibilityInterface and data transfer issues
A process can look successful in one system while still failing along the integration path. We help trace where the business process actually breaks.
Clearer root-cause decisionsKnown SAP problems
Some issues are familiar for years without being fully explained. A structured analysis can turn a known problem into a decision-ready improvement case.
Actionable improvement optionsFAQ
Questions companies often ask before working with Con2Cus.
What SAP consulting services does Con2Cus provide?
Con2Cus supports SAP initiatives from analysis and concept development through implementation support, testing, training, optimization and ongoing support, with a strong focus on finding the root cause behind recurring process issues.
Does Con2Cus work with SAP PM and SAP EAM processes?
Yes. Public positioning and experience are strongly connected to maintenance, asset management, technical objects, equipment and work order processes.
Can Con2Cus develop custom tools around SAP workflows?
Yes. Con2Cus develops lean tools such as process monitors, reporting applications, import utilities, mobile workflow support and dashboards around practical SAP work.
Can Con2Cus help reduce recurring SAP tickets?
Yes. Con2Cus analyzes repeated incidents, manual corrections, mapping logic, interface behavior and process exceptions to identify which issues can be solved sustainably instead of being fixed again and again.
Can Con2Cus analyze hidden SAP process costs?
Yes. Many hidden costs come from small daily problems such as missing fields, manual rework, reporting gaps, unclear account assignment or interface uncertainty. Con2Cus helps make these patterns visible and actionable.
What SAP data can Con2Cus migrate?
Con2Cus supports migration of master data and transaction data, including materials, business partners, technical objects, equipment, task lists, maintenance plans, notifications, orders, prices and stock data.
Does Con2Cus provide SAP application management and support?
Yes. Support is structured around ticket handling, prioritization, SLA-aware workflows, reporting and continuous improvement.
Is Con2Cus ISO certified?
Yes. Con2Cus operates a quality management system certified according to DIN EN ISO 9001:2015 by TÜV SÜD Management Service GmbH. The certified scope covers IT project management including process and IT consulting as well as development and support of software solutions.
Quality management
DIN EN ISO 9001:2015 certified quality management
IT project management including process and IT consulting as well as development and support of software solutions.
- Certified by
- TÜV SÜD Management Service GmbH
- Certificate
- 12 100 68720 TMS
- Validity
- Valid from 03.01.2025 to 02.01.2028
Contact
Request a 15-minute SAP check.
No long brief needed. Leave your contact details and the topic you want to discuss. We will get back to you with a focused next step.
A short 15-minute first call, not a project workshop
No preparation or long requirements document needed
One clear next step for support, automation, migration, development or consulting
40883 Ratingen
Deutschland
Con2Cus International d.o.o. Sarajevo 71000 Sarajevo
Bosnien und Herzegowina